A guided walkthrough

How does a city
run on one platform
without looking like one?

Six chapters. One live city. A deliberate look at the architecture, the three people who use it, and what the first thirty days of operating a market actually contain.

01Chapter · The premise

Discovery is broken in every city — and no national directory is going to fix it.

Every market has a restaurant scene, a nightlife scene, and a weekend economy worth being good at. None of it is served well by the platforms that currently own local search.

National directories own the search box

Yelp, Google, TripAdvisor. They rank the wrong thing, surface the loudest sponsor, and don’t care whether a Tuesday-night spot in Five Points is open.

Events live in ten different feeds

Eventbrite, Facebook, venue Instagrams, newspaper calendars. Locals give up and default to whatever they can remember.

The brand that wins local is local

Columbia doesn’t want to be “Yelp for Columbia”. It wants EverythingCola. People trust a voice that sounds like it lives there.

Infrastructure is shared. Brand is local. Both are non-negotiable, and that’s why the platform layer and the city layer have to be different things.
The Citytize thesis
02Chapter · The architecture

One shared platform. Every city runs as its own brand.

The same codebase powers every Citytize city. What changes per market is the brand on the front, the operator in the middle, and the catalog underneath.

Consumer brand

What locals open
EverythingColaHelloTampaNext city

Tenant layer

Per-city state
Domain · Brand · ColorsTeam & rolesCatalog · EventsBilling book

Citytize platform

Once, for every market
Tenant registryDiscovery enginePartner onboardingReview & moderationStripe Connect billingAdmin workspaceAnalytics pipelineTenant-isolated data

Hover a layer to focus · pulse shows the shared runtime

The consumer never sees the word “Citytize”

Locals open EverythingCola in Columbia. They see Columbia voice, Columbia partners, Columbia events. The fact that the same engine powers every other city on the network is invisible to them by design.

You own the operator layer

Your city’s team handles partners, catalog, editorial voice, local events, and sponsorships. Citytize handles the product, the billing rails, and everything that would otherwise be a full engineering org to build from zero.

Every city improves every city

A ranking improvement shipped for Columbia is live in Tampa the same week. A new partner workflow designed in one market is available to all. The network compounds.

03Chapter · Three lenses

Same city, same Friday night. Three entirely different products.

The network only works when every audience feels like the platform was built for them. The best way to see it is to sit with each person for a minute.

EverythingColaLIVE

Tonight

Search tonight, food, events…
TonightFoodEventsMap

Tonight in Columbia

Live music · The Vista

Late bite · Five Points

Rooftop pours · Main St

Trivia · Devine St

Lens · Consumer

A local in Columbia, phone in hand, weighing Friday night.

They open EverythingCola because it feels like Columbia, not Columbia + four other cities. Tonight’s picks. A map. A quick search. That’s the job.

What they’re doing

  • Deciding where to eat at 6:42pm.
  • Checking what’s happening tonight.
  • Looking up a spot they heard about.
  • Sharing a find with friends.

What they see

  • A Columbia-branded home with tonight-oriented picks.
  • Food & drink, events, things to do — tuned to real-time intent.
  • A map that actually shows the neighborhoods they live in.
  • A search that knows Five Points means Five Points, SC.

What they walk away with

  • A specific plan for tonight.
  • A site they’d open again on a Saturday.
  • Zero awareness that a platform exists.
05Chapter · Citytize vs. Brilliant Directories

The right comparison isn't software cost. It's operator outcomes.

Brilliant Directories is a generic directory tool that does many things adequately. Citytize does one job — helping city media operators win — and ships features generic directory tools don't prioritize.

Brilliant DirectoriesCitytize
Built forGeneric directories (any niche)City discovery specifically
Live production referenceGeneric demo sitesEverythingCola.com (live, paying customers)
Today/Tonight real-time feedNoYes
City-grounded AI ConciergeNoAvailable
Auto-discovery from Google PlacesNoAvailable
Tech stackLegacy PHPModern (React + Vite + Firebase)
Mobile-first designThemedNative
Migration serviceSelf-serveDone-for-you, included
SEO redirect mappingDIYIncluded
Operator playbookNoIncluded
MailChimp / ActiveCampaign integrationNo (a common operator complaint)Native + Resend/SendGrid
NewsletterAdd-onCore

We’ll show you actual side-by-side benchmarks of your current site vs. EverythingCola during your free SEO audit.

06Chapter · Your first 30 days

What operating a city looks like, week by week.

The platform work is paced, not rushed. Here's the arc from claim to public launch, with the split between what Citytize does and what only you can do.

Phase 01

Days 1–7

Claim & scope

Citytize does

  • Confirm market availability and territory.
  • Provision the tenant record and canonical domain.
  • Open a shared workspace with your team.

You do

  • Sign the operator agreement.
  • Name the consumer brand (e.g. HelloTampa).
  • Define launch categories — Food & Drink, Things to Do, Events.

Checkpoint

Your city exists in the registry with a brand and a scope.

Phase 02

Days 8–14

Brand & setup

Citytize does

  • Wire the brand, colors, logos, and favicon.
  • Stand up the consumer surface on your canonical domain.
  • Enable Stripe Connect for partner billing.

You do

  • Approve the brand presentation.
  • Load initial neighborhoods and featured zones.
  • Invite your first operator teammates.

Checkpoint

Your city’s consumer site renders under its own brand.

Phase 03

Days 15–21

Catalog & partners

Citytize does

  • Seed the catalog from public sources where useful.
  • Open partner claims and the onboarding review queue.
  • Turn on the event publishing workflow.

You do

  • Do the outreach. This is the work only you can do.
  • Review and approve partner claims as they arrive.
  • Populate the first week of events.

Checkpoint

A city full enough that a local would recognize it.

Phase 04

Days 22–30

Soft launch → public

Citytize does

  • Run pre-launch SEO and sitemap ingestion.
  • Enable analytics, leads capture, and admin dashboards.
  • Coordinate launch-day monitoring.

You do

  • Share the soft-launch link with insiders for feedback.
  • Announce the public launch through local channels.
  • Start the Friday-night ritual: the city is yours now.

Checkpoint

Open to the public. Operator mode, engaged.

07Chapter · Migration: the honest version

Here's what we promise — and where we'll be transparent about risk.

If you're moving from Brilliant Directories or another platform, this is what you'll get. We can deliver the technical work that gives you the best chance — and we'll tell you what we won't promise.

What we’ll do for you

  • All your business listings, articles, deals, events, and newsletter subscribers come over (within plan limits).
  • Your domain stays the same.
  • 301 redirects from every old URL to its new location, preserving link equity to the maximum degree Google’s redirect handling allows.
  • Schema markup, page titles, meta descriptions, and H1s preserved where possible.
  • Internal links updated to point at new URLs (no redirect chains).
  • Updated sitemap submitted to Google immediately on launch.
  • Backlink preservation review — we’ll flag high-value backlinks pointing at URLs that need special attention.
  • 60 days of post-launch SEO monitoring including weekly reports covering Google Search Console performance, ranking changes for your top keywords, indexation status, crawl errors, and Core Web Vitals. We flag issues and propose fixes within the window.

What we won’t promise

We can’t guarantee a specific traffic outcome — Google’s algorithm decides, not us. We can deliver the technical work that gives you the best chance, monitor the recrawl, and fix issues we identify in the 60-day window. That’s what we promise.

Industry data on platform migrations: 50-80% of migrations experience measurable traffic loss in the volatility window, and 17% never fully recover. Well-executed migrations with proper redirect mapping typically maintain 80-90% of rankings within 4-12 weeks — but that’s a typical range, not a contract.

  • Expect 4-12 weeks of ranking volatility during the recrawl. Long-tail traffic typically recovers first; head terms can take longer.
  • 30-60% short-term traffic dips are common in the first 4 weeks of any migration, even when everything is done right. The 60-day monitoring window is designed precisely for this — we identify and fix recoverable issues before they become permanent.
  • If we identify an issue at week 4, we’ll fix it during the monitoring window. Most issues correctable inside the 60-day window.
  • No platform — including Citytize — can guarantee a permanent traffic increase. Google’s algorithm decides, not us.

What you avoid by migrating

Continued degradation on a slow, dated platform that’s losing ranking power year over year because page speed and Core Web Vitals have become heavier ranking factors.

Standard timeline

6-8 weeks, paced not rushed.

Weeks 1–2

Discovery, branding, domain configuration, content audit

Weeks 3–4

Data migration, content import, design customization

Weeks 5–6

Operator training, soft launch on staging, SEO redirect setup

Weeks 7–8

Public launch, post-launch monitoring, first newsletter send

A 6-8 week migration is standard for B2B SaaS. We’d rather do it right than rush.

Free SEO Audit before you commit.

Send us your current site URL. We’ll send back a one-pager showing your current page speed, SEO health, and what we’d improve. 30 minutes. No obligation.

Get a Free SEO Audit
08Chapter · Under the hood

Built for a network, not a demo.

A city is easy to fake. A network of cities is not. The engine beneath the product is what makes the second and tenth market as fast to launch as the first.

Multi-tenant by design

Shared platform code. Tenant-isolated data. Host-based resolution so each city resolves by domain or path without forking.

Stripe Connect billing

Per-market subscriptions, direct payouts to operator accounts, and a shared billing book that admins and partners both see.

Reviewed publishing

Every partner edit and event runs through a state machine: draft, review, schedule, live. No surprise publishing, no unmoderated drift.

Isolated tenant data

Firestore security rules scope reads and writes to the tenant. An operator for Columbia cannot see Tampa, even by mistake.

SEO-native routing

Tenant-aware sitemaps, canonical domains, and city-owned URLs. Search engines see a real local brand, not a subfolder of something bigger.

Analytics from day one

Impressions, taps, search queries, conversion on partner listings. Operators and partners see the same shape of signal, scoped to their view.

The first city has to be good. The tenth city has to ship without heroics. Everything in the architecture is sized for the tenth.
The operating principle
09Chapter · What Citytize does

A software platform with onboarding and support — not a managed media agency.

Clear lines on what Citytize provides and what only the operator can own. If you want someone to write your articles or sell your sponsorships, we're the wrong fit.

Citytize provides

  • The platform, hosting, infrastructure, and updates
  • Technical support and bug fixes
  • Modules and feature releases per the public roadmap
  • Onboarding, training, and the operator playbook
  • Migration services for existing operators
  • Free pre-sale SEO audit and 60-day post-launch SEO monitoring

You (the operator) own

  • Local content creation and editorial decisions
  • Business outreach and onboarding
  • Sponsorship and ad sales
  • Community building and audience growth
  • Day-to-day publishing decisions
  • Local relationships

This is a software platform with onboarding and support — not a managed media agency. If you want a platform that gets out of your way and lets you focus on local content, sales, and community, you’re in the right place.

10Chapter · What you won't find

These are deliberate product decisions.

We focus on what city discovery operators actually need and integrate with best-in-class tools for everything else.

  • Forums / Open community boards

    Use Facebook Groups or Reddit. We can integrate links and comment widgets.

  • Yelp-style user reviews

    We embed Google Reviews on business profiles instead. They’re already where your users trust them.

  • Booking / reservations

    We integrate with OpenTable, Resy, Eventbrite, and Tock — building this from scratch would be worse than what already exists.

  • Native event ticketing

    We integrate with Eventbrite. If you need a closer integration, we’ll quote it.

  • Email deliverability infrastructure

    We run on Resend/SendGrid for reliability.

  • Native paywall / subscription billing

    Not in v1. On the roadmap. We integrate with Stripe and Memberful in the meantime.

11Chapter · FAQ

The questions operators actually ask.

Pricing is gated behind a free SEO audit or walkthrough. Everything else — SEO, migration, data, support — is answered here directly.

Will I lose my SEO?
Your domain keeps its link equity through proper 301 redirects. Expect 4-12 weeks of ranking volatility during the recrawl. Long-tail traffic typically recovers first; head terms can take 6-8 weeks. We monitor for 60 days post-launch and fix any issues we identify. We can’t promise specific traffic outcomes — Google decides — but well-executed migrations typically preserve 80-90% of rankings.
Can I keep my custom domain?
Yes. Every Citytize site runs on your domain. Your readers never see “citytize.com” anywhere.
What happens to my newsletter subscribers and members?
They migrate over as part of your setup, included up to your plan’s record limits. Their accounts work, their preferences carry over, they keep receiving your newsletter from your sender domain. Subscriber data is processed under our DPA — see Data & Security.
Can I export my data if I leave?
Yes. Full export available at any time, no hostage situations. You own your data, your domain, your content, your audience.
How fast can you launch?
Standard timeline is 6-8 weeks for migration, 4-6 weeks for new launch. Faster is possible but not recommended for migration.
What if I need a feature that’s not on the roadmap?
Tell us. If multiple operators need it, we build it as a module everyone gets. If it’s truly bespoke, we quote it separately.
Do you offer a free trial?
EverythingCola.com is the trial — it’s the platform running live in production, not a stripped-down sandbox. Open it on your phone. The 60-day remediation guarantee on annual Migration plans is the closest thing to a money-back guarantee, bounded to scenarios we can actually control.
What about support?
Standard plans get email support, 24-hour business-day response. Pro plans get priority support, 4-hour response. Founding Operators get a direct line to the founder.
Do you write content for me?
No. You own editorial. Citytize is a software platform with onboarding — not a managed agency. The AI Bundle helps you produce content faster, but the editorial calls are yours.
What if my traffic actually drops after migration and doesn’t recover?
We work with you for the full 60-day monitoring window to identify and fix the cause. If at day 60 we’ve completed remediation and your organic traffic is still below 70% of pre-migration baseline due to issues within our scope (redirect/schema/indexation/Core Web Vitals problems), the 60-day remediation guarantee on annual Migration plans applies: we refund the unused months of the platform fee, pro-rated from the trigger date. Setup fees are earned at kickoff and non-refundable. See “Why Annual Pricing Is the Smart Move” for the full terms.
What’s your data security posture?
See Data & Security above. Short version: GDPR/CCPA-aware, DPA at signing, SOC 2 readiness baseline (formal cert when customer threshold justifies it), daily backups, full data export anytime, standard tooling stack means no proprietary lock-in.
How does pricing work?
Pricing depends on your configuration. Schedule a walkthrough or send your site URL for a free SEO audit and we’ll share the right plan for your city.
For operators

Run a city on the Citytize network.

Request your market, check availability, and start the 30-day arc. You get a consumer brand, the operator workspace, and a real local discovery app on day one.

For investors & partners

Talk to the people building the network.

If you’re evaluating Citytize as an investor, partner, or strategic operator, we’d rather have the conversation than run you through a form. Short note, fast reply.

Thanks for reading. Now go open Columbia.